Policies

Cancellations

We understand that sometimes you may need to cancel or reschedule your appointment. However, we’re a small business, and we fill up fast! That’s why we have a 24-hour cancellation policy, so we’re counting on you to let us know in advance if you can’t make it. When you book an appointment, that time is set aside for you and missed appointments prevent us from accommodating other clients. In the event of a late cancellation or no-show, you are responsible for the total cost of your session. To cancel or reschedule your appointment, please contact us at 913-605-4330 or email us at Thebodyagagellc@gmail.com.

Please note that “not confirming” does not equal a cancellation - you must contact us directly to cancel/change your appointment. We understand that things happen, and last-minute cancellations will be reviewed on a case-by-case basis.

Late Arrivals

If you are late, your session may be shortened to accommodate the appointments that follow yours. Regardless of the length of the treatment given, you will be responsible for the full session.

No-Shows

Anyone who forgets or chooses to forgo their appointment will be considered a “no-show” and will be charged the total amount for that session. This amount must be paid before the next scheduled appointment. If there is credit remaining on your account (pre-paid sessions, gift certificates, etc.), the total amount of that session will be removed from your account. If more than three no-shows occur in a calendar year, you will be suspended from receiving any service for six months.